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Frequently Asked Questions
Simply reach out to our team, providing us with your vision, and we will swiftly develop a plan that will transform your dreams into lasting memories.
Is it possible to change my date?
Absolutely, as long as you provide us with a minimum of 45 days’ notice, you can adjust your date up to two times without any additional charges.
Tell me more about your cancellation policy.
Any events rescheduled within 45 days of the original date will require full payment for perishable items. However, we always strive to collaborate with you.
How does the billing process work?
To secure your booking, we request a 50% down payment with the remaining 50% to be paid 24 hours prior to your event.
What is the process for managing guest invites?
Within our online guest management system, you’ll find a user-friendly “Invites” section. You can either manage it yourself or allow us to take care of it for you.
Can I receive a receipt for my order?
Absolutely! Feel free to reach out to our dedicated customer service team with your order number.
Need further assistance?
Need help finding the answers you need? Let’s have a conversation.
★★★★★
Eli & Your Party created the most stunning cake for my wedding! The design was exactly what I envisioned, and the taste was out of this world. Their attention to detail and commitment to quality made the entire process enjoyable. I highly recommend them for any special occasion!
Brian Vega
Eli & Your Party
Get in Touch for Your Custom Cake Needs!
We’re excited to hear your ideas and help you create the perfect cake for your special occasion. Let’s make your vision a reality together!
✓ Personalized designs tailored to your event.
✓ High-quality ingredients for delicious cakes.